NEFF Customer Service
ENR/FD CONTACT US FAQS ABOUT US PRODUCT ADVICE LINE SPARE PARTS
order Neff parts online

We are happy to supply spare parts for any of our appliances, but recommend that complex maintenance is only carried out by qualified engineers. To arrange a visit from an engineer please follow the instructions on the homepage.
To order parts online please use our spare parts eShop.


View diagrams of all our appliances
Easily identify individual parts
Order parts online


Our spare parts eShop is easiest to use if you know the appliances ENR and FD number.

Launch the UK spare parts eShop

Launch the Irish spare parts eShop

To order spares please call
0844 8928989
For Ireland call 01450 2655

Calls will be answered 24 hours a day. You can contact our specialist advisors Monday to Friday 8am to 8pm. Saturday 8am to 4pm and Sunday 9am to 3pm.

UK calls provided by a UK BT landline will be charged up to 3 pence per minute. A Call Set-Up Fee of up to 6 pence per call applies from residential lines. Mobile and other providers' costs may vary. See www.bt.com/pricing for details.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.


or email us.

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