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Customers around the world trust Neff appliances. Our products deliver specific
benefits and combine outstanding design, excellent quality and unmatched ease
of use. To support this leading brand, we have built an international customer service
organisation worthy of the trust our customers have in us.
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Arriving prepared
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Our customer time is valuable, so we react quickly. Our technical team analyses
repairs in advance, ordering the correct replacement spare parts. We deliver direct
to the engineers van during the night, so they are fully equipped the very next
day to get your appliance back in working order.
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Excellent Response Times
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Our team of 260* engineers are based locally around the country. Each benefit from
400 hours of training before they go on the road - and we keep them up to date with
regular specialist courses. This gives them a level of expertise and skills that
only the manufacturer can provide.
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Ongoing support
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Trust in our brand is strengthened by our standards of customer service. Further
support is given through our product advice department and sales of replacement
spares parts and accessories. All parts are original Neff parts, and we always aim
to keep these available for at least ten years. These services combine together
to create a customer experience worthy of the Neff brand.
Neff Customer Service
Grand Union House
Old Wolverton Road
Milton Keynes
MK12 5PT
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Email us.
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Career opportunities.
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